ALL ACS FACILITIES ARE OPEN:
Mon. - Fri., 7:30 a.m. - 4:30 p.m. with limited services on training holidays and closed on Federal holidays.

ACS Waller Hall
(the “Welcome Center”),
Front Desk,
Bldg. 2140, on the corner of Liggett Ave. and 12th St.
JBLM Lewis Main 98433
Appt./Info: 253-967-7166

• Assistance with emergency financial needs: rent, utilities, no-pay due, vehicle repair, etc.
• Loans / grants
• After hours or weekend emergency assistance can be provided by the Red Cross (toll free 1-877-272-7337).

ACS Annex,
Bldg. 2166 Liggett and
S. 12th St.
JBLM Lewis Main 98433
253-967-9852
AER After-hours Emergencies: American Red Cross:
1-877-272-7337 Email

Mon. - Fri. 8 a.m. - 4:30 p.m.
· Grassroots, Army-wide initiative to identify and prioritize military life issues.

· Provides the community a voice in shaping their standards of living.

· Garrison issues not resolved locally are prioritized and submitted to mid-level command conferences.

· Systemic issues are submitted by the command mid-level to the HQDA Conference.

Family Resource Center,
Bldg. 4274, 9th Division St.
& Idaho Ave.
JBLM Lewis Main 98433

• Solicits suggestions annually to improve specific programs within the Army or at the installation level.
• Support for the Army Spouse through social opportunities.
• Provide training in Army culture, leadership and personal growth.

Family Resource Center,
Bldg. 4274, 9th Division
St. & Idaho Ave.
JBLM Lewis Main 98433
253-967-AFTB / 967-2382
Email

Mon. - Fri. 7:30 a.m. - 4:30 p.m.
Volunteer Management Information System (VMIS) – www.myarmyonesource.com; Volunteers register, browse & apply for positions, and maintain hours

Family Resource Center,
Bldg. 4274, Idaho Ave.
JBLM Lewis Main 98433
253-967-2324

• Skills assessment/job counseling
• Job application/resume assistance
• Interview skills building
• Job banks and employment referral
• Business office skills training
• Computers available for use

Bldg 2166, corner of 12th St & Liggett
JBLM Lewis Main 98433
253-967-3538
Email

Monday-Friday 7:30 a.m. - 4:30 p.m.
Closed on Saturdays, Sundays and Federal Holidays
· Mandatory enrollment program for Families with special needs.

· Provides temporary rest periods for Family members responsible for the regular care of persons with disabilities.

· EFMP system navigators connect Families with special needs to the systems of care they need, both on and off the installation.

ACS Waller Hall (Bldg. 2140)
Corner of Liggett Ave & 12th St.
JBLM Lewis Main 98433
253-967-9704 or 253-967-7166
Email
EFMP Newsletter

Hours of Operation: 7:30 a.m. - 4 p.m.

• Victim Advocacy and Sexual Assault Response Coordinator (24/7 # 966-SAFE/7233)
• Supports and assists Service members and their Families to strengthen Family relationships using education, information and referral.
• Communication & life skills classes.
• New Parent Support such as Play Morning and Parenting Classes
• In-home support

2013, 3rd & Pendleton
JBLM Lewis Main 98433
Phone: 253-967-590 or
253-968-0044

Email

Mon. - Fri. 7:30 a.m. - 4:30 p.m.

• Family Readiness Group (FRG) Training
• FRG Point of Contact Training

Family Resource Center, (FRC) Bldg. 4274
JBLM Lewis Main 98433
Front Desk: 253-967-9496

• Provides Soldiers and Families budget development, education and guidance to help them achieve personal financial readiness.
• Classes on financial planning, money management, credit, insurance, and consumer issues.
• Assists with credit report concerns.
• Assists with financial concerns related to a security clearance.

ACS Annex, Bldg. 2166 Liggett and S. 12th St.
JBLM Lewis Main 98433
FRP: 253-967-9917
AER Officer: 253-967-9852
AER After Hours Emergencies:
1-877-272-7337

• Conducts assessments with individuals and Families; and provides assistance and referrals to the appropriate program or agency.
• Maintains an extensive resource file of local public, private and voluntary service agencies and organizations to assist individuals and Families get the assistance they require.
• Ask about WIC and food assistance.

ACS Waller Hall,
Bldg. 2140, Liggett Ave.
JBLM Lewis Main 98433
Telephone: (253) 967-7166

• Supports Service members and their Families by supplementing existing Family programs.
• Provides confidential short term, situational and problem-solving counseling services.
• Educational presentations, briefings and services to help prepare for the issues surrounding deployment, mobilization, post-deployment, and reunion.

Bldg. 2013, N. 3rd Street
JBLM Lewis Main 98433
253-329-6632

• Personal and Family readiness training, consultation and assistance (Family and Personal Care Plans).
• Individual and Unit pre-deployment, rear detachment, reunion and reintegration training
• Children and deployment workshops
• Care Team training

ACS Waller Hall,
Bldg. 2140 Liggett Ave.
JBLM Lewis Main 98433
253-967-8430

· Provides additional state and local resources to military service members by establishing partnerships with community service agencies.

· Primary focus is on geographically or socially isolated Families.

· Provides support as needed by the installation units.

ACS Waller Hall,
Bldg. 2140 Liggett Ave.
JBLM Lewis Main 98433
253-967-3544/9287

• Relocation planning, information and assistance
• Newcomers and Overseas orientations
• Unit sponsorship training
• Waiting Families Support Group
• Citizenship and Immigration Services Information
• Computers available for use
• Loan Closet (basic household items)

ACS Waller Hall,
Bldg. 2140 Liggett Ave
JBLM Lewis Main 98433
253-967-3628
Email

Mon. - Fr. i 7:30 a.m. - 4 p.m.
Closed for lunch 1200-1230

· Provides comprehensive and tailored services to support the needs of Warriors in Transition (WT) and their Families.

· Assistance is designed to aid the WT in successfully returning to full duty or departing the service as a veteran.

9059 Gardner Loop
JBLM Lewis Main 98433
SFAC 253-966-8433
Director 253-966-8434
DSN 347-8433
FAX 253-966-4275
Billeting 253-966-4636

* Survivor Outreach Services is an Army Family Covenant initiative committed to Families of the Fallen. When you call, you will be connected to a dedicated person who will guide you through available agencies and help you get the benefits and support you need.

ACS Annex, Bldg. 2166, Liggett and S. 12th St.
JBLM Lewis Main 98433
Email