Warrior Transition Battalion
Soldier and Family Assistance Center (SFAC)

Serving Task Force Phoenix Warriors in Transition and their Families

PURPOSE

The Soldier and Family Assistance Center (SFAC) was created to provide compassionate, coordinated services to Task Force Phoenix Warriors in Transition (WTs) and their Family Members.  SFAC is a one-stop shop for services that partners with the Warrior Transition Battalion (WTB) as a friendly supportive team dedicated to encouraging self-development, wellness and to meet the unique needs of WTs and their Families. 

SFAC Bldg

The Joint Base Lewis-McChord SFAC provides a warm, relaxed environment where WTs and their Families can gather to foster physical, spiritual and mental healing.  The facility itself includes a central reception area, two computer cafés with internet access and a lounge that has video games, television, library and a children’s play area.

The SFAC also serves as a resource center for information and referral services.  We have many services offered in the SFAC in order to maximize the convenience to the WTs and their Families. Other services requiring less than a full-time presence are brought in at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff, using a priority Blue Card System.

In September 2007, the Joint Base Lewis-McChord SFAC opened its doors for the first time. It has been steadily working to meet the needs of WTs and their families, and to involve the as an integral part of the WTs recovery and rehabilitation program. Partnered with the WTB, the SFAC supports the needs of the WTs and their families with support services as they prepare to transition back to their unit or into a productive civilian workforce

ACAP
Mr. Fornadley
253-968-6861

Army Career & Alumni Program (ACAP)
ACAP’s first step is the mandatory Pre-Separation benefits briefing and counseling.  Employment assistance services begin with a workshop designed to give our Warriors the basic knowledge and skills to plan and execute a successful job search.  One-on-one assistance from the ACAP counselors helps Warriors assess preferences, skills, experience, education, and training. 

ACAP counselors offer assistance in new career objectives, researching the job market, writing effective resumes and cover letters, job applications, and successful interviewing techniques and practice.  ACAP offers:  a computer lab, job fairs, job research libraries, job listings, and automated tools.  ACAP also offers various seminars to include, Federal and State Application, Resume Writing, Small Business Administration, DTAP, WDVA State Benefits, and Interviewing.  Remember, Warriors going through MEB/PEB must also complete TAP, DTAP and the VA benefits briefing.
Ms. Wiles
253-966-8433

Administrative Assistant

To gain access to all services and agencies offered at the Soldier and Family Assistance Center (SFAC) please call to make an appointment.  The SFAC staff is ready to assist all Warriors in Transition, their family, as well as Staff assigned to the Warrior in Transition Battalion (WTB) and their family members.    

Child and Youth Services

Ms. Bossi
253 966-3748

Child, Youth & School Services
Soldiers may be eligible for reduced child care rates while assigned to the WTB.  Support services provided by Child, Youth & School Services includes:  16 hours of free hourly respite care per child per month, hourly fee reduction to $2.00 per child per hour, unlimited free hourly care for medical appointments, Category 1 fees for regularly scheduled full day and part day care, up to 4 free SKIES classes, and up to 2 free CYS team or individual sports per child/youth.  See our Information and Referral Coordinator, Ms. Bossi for registration documents prior to contacting Child Youth Services.

eArmyU
Ms. Gery
253 966-3747


Ms. Grow
253 966-3837

Educational Services
Professional Educational advisors provide a full range of Adult and Continuing Education options.  Counselors can help design individual education programs.  They also assist with Tuition Assistance for Active Duty Army and Scholarship options for Soldiers and Family members.  Stop by and see what options are available.

Woman at computer
Ms. Cron
253 967-1226
Financial Readiness
Financial Readiness offers financial assistance and education to Soldiers and their Family members.  The Financial Advisor will: Review credit reports and assist with cleaning up information on the reports. Assist with developing Spending Plans and determine the best ways to use available funds. Assist with debt reduction planning by prioritizing bills. Assist with Emergency Relief (AER) program. Once the credit issues have been reviewed, money has become more manageable, and debt reduction plans put in place, the Soldier and Family learn other ways to save and invest for future goals.  This is accomplished through education– classes are taught on Money Management, Checking Account Maintenance, Home Buying, Retirement Planning & Investing, just to name a few.  AER program provides emergency interest free loans and grants to Soldiers and Family members.  AER helps with emergency financial needs for items such as food, rent, utilities, transportation, vehicle repair, funeral expenses, and medical & dental expenses.

Typing on keyboard
Mr. Roos
253-966-2564

Information & Referral
The Information Referral and Follow-up Coordinators work individually with each Soldier or Family member to determine which services they need.  They provide a personal session to each Soldier or Family member to assist them with all available services both on and off Joint Base Lewis-McChord.  They schedule appointments within the SFAC and arrange appointments/priority services outside the SFAC, such as SJA, ID cards and others.  The Information Referral and Follow-Up Coordinators locate necessary services not provided in the SFAC and offer that information to the Wounded Warrior. 

Ms. Connolly, MEB Outreach Counsel
Mr. Phillips, MEB Outreach Paralegal
Legal Services Crest
OSJA, Bldg. 2027A
(Mon, Wed & Fri)
253-477-1879
SFAC, Bldg. 2021C
(Tues & Thur)
253-966-7917

MEB Outreach Counsel
The MEB Outreach Counsel & WTU Legal Assistance Office provides MEB legal counseling and specialized legal assistance services for soldiers going through the MEB process and/or assigned to the WTB.  We form a confidential attorney-client relationship with our clients.  We can help you with requests for independent medical reviews, MEB appeals, making your decision on whether to request a formal PEB, estate planning, family law, and many other areas of law – please stop by, call or email our office today to see how we can help.   Email us at LEWISMEBOutreach@conus.army.mil.
We are located at the Office of the Staff Judge Advocate (JAG Office) on Monday, Wednesday, and Friday and at the Soldier & Family Assistance Center (SFAC) on Tuesday and Thursday.  All MEB Outreach Counsel legal services are available on a walk-in basis.

Military Personnel Services
Ms. Eveleth
253-966-3754

Military Personnel Services
The Human Resources Specialists assist Soldiers with updating their Military Personnel Files (MPFs) DD Form 93 and SGLI.  They also assist Soldiers with all personnel services actions to include DA Form 1506, Statements of Service, Married Army Couples Program Requests, Dual Military Couples, and Naturalizations.  Help is given Soldiers in locating orders, awards, or other personnel documents from previous commands.  Specialists also offer guidance and education on regulatory requirements for a myriad of HR/AG functions, as well as coordination with all Joint Base Lewis-McChord personnel agencies from in-processing to transition assistance.

Outreach Services
Mr. Arreola
253-966-8436

Outreach Services
Links a variety of military and civilian support services with Soldier and Family Assistance Center.  Surveys and identifies the service needs of Wounded Soldiers and Family members.  Identifies and plans specific means of addressing target population requirements in various functional areas. Coordinates and implements a program of comprehensive outreach initiatives designed to facilitate the delivery of existing services and to develop new services based on results of needs assessment activity. 
REALifelines

Mr. Berkshire
253-966-8657
REALifelines
The Recovery Employment and Assistance Lifeline (REALifelines) program provides individualized assistance to Warriors in Transition, as well as to their spouses.  This national program provides one-on-one assistance designed to help achieve a smooth transition into civilian life. 
Services include: Career Exploration/Assessment, Connection to Employment Openings, World Wide Labor Market Information, Resume Assistance Targeting Soldiers’ Employment Goals, Interviewing/Application Tips, Providing Nationwide Resources in your Geographic Destinations, Referral to Local Points of Contact for other available resources, Unemployment Insurance Assistance.

Family
Ms. Overbay
253-966-3979

Social Services Assistance / Social Security Assistance
Provides preventive information, education, confidential initial assessment, short term crisis counseling, and referral services to WTs and their Family Members who request services for Alcohol and Drug Abuse, Behavioral Health, Marital, Social Work and Family Advocacy issues.  Coordinates with both on and off post agencies to insure WTs and their Family Members are provided appropriate treatment services.  Provides prevention information and education to WTB and SFAC staff as needed. Provides assistance with Social Security Disability Insurance information and application.
Traumatic Servicemembers Group Life Insurance Advisor
Sgt. Duckett
571-289-3038

Traumatic Servicemembers Group Life Insurance Advisor
Our Soldier Family Support Specialists (SFSS) at the SFAC will advise and assist our Warriors and Family members needing to file Traumatic Servicemembers Group Life Insurance claims with the Department of Veterans Affairs for traumatic injuries incurred.  The SFSSs work closely with Warrior Transition Battalion (WTB) Warriors to ensure that their claims are file.  The SFSSs advisors also will assist Soldiers and Family members at other MTFs across the U.S.   For more information about the SFSS program, TSGLI eligibility or information on how to submit a TSGLI claim, contact SGT Duckett, you can also call the U.S. Army TSGLI Service Center at (800) 237-1336 or email TSGLI@conus.army.mil.  TSGLI information is also available on the TSGLI Web site.

Veteran Affairs Logo
Mr. Gill
253-966-4285
Veteran's Services:
Washington State Dept. of Veterans Affairs
WDVA assists wounded warriors with their transition to Civilian life.  Their services include: Preparation of VA Claims-expedited VA claims adjudication through ready to rate claims maximizing use of the Benefits, Delivery at Discharge program and other programs, information and coordination of points of contact for Soldiers relocating to the other 49 states, commonwealths and territories, activities for Warriors in Transition and Family members through the Veterans Conservation Corps Self-employment, development opportunities through the Veterans Business Enterprise Development Alliance, Gap funding (child care, training, special equipment, licenses, and permits), Service member and Family readjustment counseling through the WDVA PTSD program.

 

 

 

Soldier and Family Assistance Center, Warrior Tranisition Battalion, Madigan Army Medical Center

Soldier and Family Assistance Center (SFAC)
Ms. Seabrook Director
Hours of Operation
Bldg 2021C, 6th & Pendleton Ave.
lewissfac@conus.army.mil
Mon - Fri 0730-1600
Closed for lunch 1200-1230
SFAC..............................966-8433
DSN................................347-8433
FAX.................................966-4275
Billeting............................966-4636
Chaplain...........................966-8431

SFAC entrance

Soldiers being helped

SFAC Bldg2


Frequently Asked Questions

Q: What can the SFAC do for me?

A: Your SFAC will assist you with a wide range of services both on Joint Base Lewis-McChord, the local community and in your home state.

Q: What services are located in the SFAC?

A: Your SFAC will assist you through our Informational Referral Coordinators, Education Services, Financial Readiness, MILPER, and your Social Services Assistant. We also have REALifelines, Hire Americas Heroes and Veteran Services available for you.

Q: Do I have to in-process through the SFAC?

A: Yes, the SFAC is one of your in-processing steps for the WTB, you must also out-process through the SFAC.

Q: Can my Family Members use the SFAC services?

A: Yes, the SFAC is here to provide services for WTB Soldier and their Family Members. We will facilitate services for your family such as: Child Care and Spousal Assistance.

 

Warrior’s in Transition (WT’s) Support:
Washington Operation Homefront

Joint Base Lewis-McChord ACAP

America Supports You

U.S. Army Wounded Warrior (AW2) Program

Military Homefront

HireVetsFirst

Hire Americas Heroes

USO

Wounded Warrior and Family Assistance Organizations

Family Programs: 

Army Families OnLine

Army Family Readiness Groups


MyArmyLifeToo Family Programs

Army Reserves Family Programs

Association of the United States Army Family Programs

Fisher House

Support our Troops and their families

New limits to apply for DSHS food stamps

AUSA

Veterans Administration Links

VA Benefits

Vocational and Rehabilitation and Employment Services

Compensation and Pension Benefits

Health Benefits and Services

Educational Benefits

TBI and PTSD issues

http://www.ncptsd.va.gov/ncmain/index.jsp

http://www.ptsdanonymous.org/

http://www.thesoldiersproject.org/

http://remind.org/#/intro/

Health Links

Mesothelioma Causes

Daily Health News

 

 

 

 

 

 

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