Warrior Transition Battalion
Soldier and Family Assistance Center (SFAC)
Serving Task Force Phoenix Warriors in Transition and their Families
PURPOSE
The Soldier and Family Assistance Center (SFAC) was
created to provide compassionate, coordinated services to Task Force Phoenix Warriors
in Transition (WTs) and their Family Members. SFAC is a one-stop shop for
services that partners with the Warrior Transition Battalion (WTB) as a
friendly supportive team dedicated to encouraging self-development, wellness
and to meet the unique needs of WTs and their Families.

The Joint Base Lewis-McChord SFAC provides a warm, relaxed
environment where WTs and their Families can gather to foster physical,
spiritual and mental healing. The facility itself includes a central
reception area, two computer cafés with internet access and a lounge that has
video games, television, library and a children’s play area.
The SFAC also serves as a resource center for
information and referral services. We have many services offered in the
SFAC in order to maximize the convenience to the WTs and their Families. Other
services requiring less than a full-time presence are brought in at designated
times. Still other services will be provided through priority off-site
appointments coordinated by the SFAC staff, using a priority Blue Card System.
In September 2007, the Joint Base Lewis-McChord SFAC opened its doors for the first
time. It has been steadily working to meet the needs of WTs and their families,
and to involve the as an integral part of the WTs recovery and rehabilitation
program. Partnered with the WTB, the SFAC supports the needs of the WTs and
their families with support services as they prepare to transition back to
their unit or into a productive civilian workforce

Mr. Fornadley
253-968-6861 |
Army Career & Alumni Program (ACAP)
ACAP’s first step is the mandatory Pre-Separation benefits briefing and counseling. Employment assistance services begin with a workshop designed to give our Warriors the basic knowledge and skills to plan and execute a successful job search. One-on-one assistance from the ACAP counselors helps Warriors assess preferences, skills, experience, education, and training.
ACAP counselors offer assistance in new career objectives, researching the job market, writing effective resumes and cover letters, job applications, and successful interviewing techniques and practice. ACAP offers: a computer lab, job fairs, job research libraries, job listings, and automated tools. ACAP also offers various seminars to include, Federal and State Application, Resume Writing, Small Business Administration, DTAP, WDVA State Benefits, and Interviewing. Remember, Warriors going through MEB/PEB must also complete TAP, DTAP and the VA benefits briefing. |
Ms. Wiles
253-966-8433 |
Administrative Assistant
To gain access to all services and agencies offered at the Soldier and Family Assistance Center (SFAC) please call to make an appointment. The SFAC staff is ready to assist all Warriors in Transition, their family, as well as Staff assigned to the Warrior in Transition Battalion (WTB) and their family members. |
Ms. Bossi
253
966-3748
|
Child, Youth & School Services
Soldiers may be eligible for reduced child care rates while assigned to the WTB. Support services provided by Child, Youth & School Services includes: 16 hours of free hourly respite care per child per month, hourly fee reduction to $2.00 per child per hour, unlimited free hourly care for medical appointments, Category 1 fees for regularly scheduled full day and part day care, up to 4 free SKIES classes, and up to 2 free CYS team or individual sports per child/youth. See our Information and Referral Coordinator, Ms. Bossi for registration documents prior to contacting Child Youth Services. |

Ms. Gery
253
966-3747
Ms. Grow
253 966-3837 |
Educational Services
Professional
Educational advisors provide a full range of Adult and Continuing Education
options. Counselors can help design
individual education programs. They
also assist with Tuition Assistance for Active Duty Army and Scholarship
options for Soldiers and Family members. Stop by and see what options are available.
|

Ms. Cron
253 967-1226 |
Financial Readiness
Financial Readiness offers financial
assistance and education to Soldiers and their Family members. The Financial Advisor will: Review credit
reports and assist with cleaning up information on the reports. Assist with
developing Spending Plans and determine the best ways to use available funds.
Assist with debt reduction planning by prioritizing bills. Assist with
Emergency Relief (AER) program. Once the credit issues have been reviewed,
money has become more manageable, and debt reduction plans put in place, the
Soldier and Family learn other ways to save and invest for future goals. This is accomplished through education–
classes are taught on Money Management, Checking Account Maintenance, Home
Buying, Retirement Planning & Investing, just to name a few. AER program provides emergency interest
free loans and grants to Soldiers and Family members. AER helps with emergency financial needs
for items such as food, rent, utilities, transportation, vehicle repair,
funeral expenses, and medical & dental expenses. |

Mr. Roos
253-966-2564 |
Information & Referral
The Information Referral and Follow-up Coordinators work individually with each Soldier or Family member to determine which services they need. They provide a personal session to each Soldier or Family member to assist them with all available services both on and off Joint Base Lewis-McChord. They schedule appointments within the SFAC and arrange appointments/priority services outside the SFAC, such as SJA, ID cards and others. The Information Referral and Follow-Up Coordinators locate necessary services not provided in the SFAC and offer that information to the Wounded Warrior. |
Ms. Connolly, MEB Outreach Counsel
Mr. Phillips, MEB Outreach Paralegal

OSJA, Bldg. 2027A
(Mon, Wed & Fri)
253-477-1879
SFAC, Bldg. 2021C
(Tues & Thur)
253-966-7917
|
MEB Outreach Counsel
The MEB Outreach Counsel & WTU Legal Assistance Office provides MEB legal counseling and specialized legal assistance services for soldiers going through the MEB process and/or assigned to the WTB. We form a confidential attorney-client relationship with our clients. We can help you with requests for independent medical reviews, MEB appeals, making your decision on whether to request a formal PEB, estate planning, family law, and many other areas of law – please stop by, call or email our office today to see how we can help. Email us at LEWISMEBOutreach@conus.army.mil.
We are located at the Office of the Staff Judge Advocate (JAG Office) on Monday, Wednesday, and Friday and at the Soldier & Family Assistance Center (SFAC) on Tuesday and Thursday. All MEB Outreach Counsel legal services are available on a walk-in basis. |

Ms. Eveleth
253-966-3754
|
Military Personnel Services
The Human Resources Specialists assist Soldiers with updating their Military Personnel Files (MPFs) DD Form 93 and SGLI. They also assist Soldiers with all personnel services actions to include DA Form 1506, Statements of Service, Married Army Couples Program Requests, Dual Military Couples, and Naturalizations. Help is given Soldiers in locating orders, awards, or other personnel documents from previous commands. Specialists also offer guidance and education on regulatory requirements for a myriad of HR/AG functions, as well as coordination with all Joint Base Lewis-McChord personnel agencies from in-processing to transition assistance. |

Mr. Arreola
253-966-8436
|
Outreach Services
Links a variety of military and civilian support
services with Soldier and Family Assistance Center. Surveys and identifies the service needs of
Wounded Soldiers and Family members. Identifies and plans specific means of addressing target population
requirements in various functional areas. Coordinates and implements a program of comprehensive outreach
initiatives designed to facilitate the delivery of existing services and to
develop new services based on results of needs assessment activity. |

Mr. Berkshire
253-966-8657 |
The
Recovery Employment and Assistance Lifeline (REALifelines)
program provides individualized assistance to Warriors in Transition, as well
as to their spouses. This national
program provides one-on-one assistance designed to help achieve a smooth
transition into civilian life.
Services
include: Career Exploration/Assessment, Connection to Employment
Openings, World Wide Labor Market Information, Resume
Assistance Targeting Soldiers’ Employment Goals, Interviewing/Application
Tips, Providing Nationwide Resources in your
Geographic Destinations, Referral to Local Points of
Contact for other available resources, Unemployment
Insurance Assistance. |

Ms. Overbay
253-966-3979 |
Social Services Assistance / Social Security Assistance
Provides preventive information, education, confidential initial assessment, short term crisis counseling, and referral services to WTs and their Family Members who request services for Alcohol and Drug Abuse, Behavioral Health, Marital, Social Work and Family Advocacy issues. Coordinates with both on and off post agencies to insure WTs and their Family Members are provided appropriate treatment services. Provides prevention information and education to WTB and SFAC staff as needed. Provides assistance with Social Security Disability Insurance information and application. |
Sgt. Duckett
571-289-3038 |
Traumatic
Servicemembers Group Life Insurance
Advisor
Our Soldier Family Support
Specialists (SFSS) at the SFAC will advise and assist our Warriors and Family
members needing to file Traumatic Servicemembers Group Life Insurance claims with the Department of Veterans Affairs for
traumatic injuries incurred. The SFSSs work closely with Warrior Transition Battalion (WTB)
Warriors to ensure that their claims are file. The SFSSs advisors also will assist Soldiers and Family members at other MTFs across the U.S. For more information about the SFSS program, TSGLI eligibility or information
on how to submit a TSGLI claim, contact SGT Duckett,
you can also call the U.S. Army TSGLI Service Center at (800) 237-1336 or
email TSGLI@conus.army.mil. TSGLI information is also available on the TSGLI Web site. |
Mr. Gill
253-966-4285 |
Veteran's Services:
Washington State Dept. of Veterans Affairs |
WDVA assists wounded warriors with their transition to Civilian life. Their services include: Preparation of VA
Claims-expedited VA claims adjudication through ready to rate claims
maximizing use of the Benefits, Delivery at Discharge program and other
programs, information and coordination of points of contact for Soldiers
relocating to the other 49 states, commonwealths and territories, activities
for Warriors in Transition and Family members through the Veterans Conservation
Corps Self-employment, development opportunities through the Veterans
Business Enterprise Development Alliance, Gap funding (child care, training,
special equipment, licenses, and permits), Service member and Family
readjustment counseling through the WDVA PTSD program. |
|